What are the advantages of concrete countertops?
Concrete offers many advantages over other surfaces allowing each counter to be a one of a kind creation. Concrete can be molded into complex
shapes that cannot be easily manufactured using other materials. Color options are endless and pieces do not need to be laminated together to
make thicker edges. This allows the designer and homeowner a larger degree of options to create inspiring designs.
How much do your concrete countertops cost?
Our concrete surfaces vary in price from $15 per sq. ft. (tiles) to over $120 per sq. ft. (complex countertops) The best way to get an accurate
estimate is to send us details about your project. We are able to give estimates from architectural drawings or a hand sketch will do for the simple
projects.
Why are your concrete countertops more expensive then granite?
Unfortunately there is more production process to manufacture concrete countertops then there is to manufacture granite countertops. Our
concrete products are made from raw materials. We hand make all the needed molds, batch the materials, hand cast, cure and then process each
piece by hand.
How do your concrete countertops compare to other stones, like granite?
Our concrete offers more color consistency then granite making it easier to pick colors from samples without having to visit a stone yard and spend
hours searching. Plus our N-hansed™ surfaces are virtually maintenance free and can be cleaned with standard household cleaners.
Why is concrete more eco-friendly then granite?
Our manufacturing process for concrete countertops creates less material waste then quarrying and fabrication of granite.
Why are CustomCreteWerks concrete countertops more expensive than other manufactures?
There is more to making concrete countertops then buying products off the shelf and casting them into a form. High quality concrete countertop
manufactures are harder to find and our processes aren’t something you can learn overnight. With our many years experience we have developed
an N-hansed™ surface that is Stain-Proof and needs routine cleaning to maintain. (Our N-hansed™ items are covered by a 5 year warranty
against manufacture defects, structural cracking and staining)
Do you warranty against staining?
Yes. Our N-hansed™ concrete surfaces are backed with a 5 year warranty against staining.
Do you warranty against cracking?
Yes. Our countertops are warranted against structural cracking due to manufacture defects.
How do I get an estimate?
To receive and estimate we need detailed information regarding your project. You can either send detailed architectural drawings or for simple
projects a hand sketch with measurements will do.
Information needed:
Overhead drawings with measurements
Backsplash location and height
Sink choice and location (under mount, drop-in, apron, concrete)
Color
Edge detail
Desired visual thickness
Do you template projects?
CustomCreteWerks templates local projects within 60 miles of our manufacturing facility. If you are outside of this area your contractor or a
qualified countertop installer can template and install our products.
Commercial Projects: We typically do not template commercial projects due to the lull created between templating and delivery. Most commercial
projects are manufactured to architectural drawings allowing us to complete the project by a specific deadline.
When is a template needed?
A. Items that come in contact with two or more walls: Most construction tolerances will exceed 1/8” producing abnormally wide gaps along the
finished edge where the countertops and walls meet. If templating is not performed we will make all items square and this may not allow for proper
visual fit. We can manufacture items long and to allow for them to be cut onsite but this does have its limitations.
B. Items that are not touching walls and need to align with work performed by others:
This is usually the case on commercial projects where items are built using architectural drawings. In this scenario we require a template to be
manufactured and sent to us, the job site and any other company whose work is touching ours. This is to ensure that all items will properly align
when installed in its final location.
How long do custom orders take?
There are many variables that manipulate delivery times on custom orders. Typically small kitchens and bathrooms take 4-6 weeks. Larger projects
can take 6-8 week. Our delivery times also can vary depending on current production volumes and project size. If you are concerned with delivery
times it is best to contact us with your construction schedule to confirm our current delivery schedule.
What is the thickness of your concrete countertops?
Depending on the application our typical countertops have a minimum thickness of 0.75”. All exposed edges will be manufactured to the visual
thickness specified. (Typically 1.5” or 2” for kitchens) We can also manufacture any desired thickness to fit your visual needs.
How thick are your backsplashes?
We have two standard thicknesses for backsplashes, 5/8” and 1”. If needed, we can manufacture backsplashes to a specific thickness to
accommodate your project.
How thick are your tiles?
Tile thicknesses vary from ½” to 1” depending on application and size. If needed, we can manufacture tiles to a specific thickness to accommodate
your project.
How long of a piece can you cast?
There are many factors that manipulate size restrictions. We typically like to keep items below 10’ due to maneuverability issues during production,
delivery and installation.
When do I need seams?
Seams will vary depending on the kitchen/project layout. If seams are needed we will advise to any placement possibilities so the best visual
appearance can be achieved. In most cases, seams get filled with a color matched grout or clear silicone.
Can I cut directly on the concrete?
Our concrete surfaces are more durable then most but we do not recommend cutting directly on them. We recommend using a cutting board to
prevent scratching the surface and dulling your knives.
Is your concrete heat resistant?
Yes. Our concrete is heat resistant up to 450 degrees and you can place hot item directly onto the surface. We do recommend in any situation
where you are placing direct heat onto a pot or pan to use heat pads or trivets. Metal items placed directly onto a burner or over an open flam can
exceed 450 degrees.
What is the weight of your concrete countertops?
Our countertops vary in thickness depending on the application. Typical our kitchen countertops weigh between 6 – 12 lbs per. sq. ft.. Standard
cabinets are sufficient to support this weight and can actually support well above the 12 lbs.
What colors are available with Concrete Countertops?
We have a variety of standard colors to choose and can produce any custom color to fit your project. ($150 charge per custom color sample)
Where are your concrete countertops made?
We pre-cast all countertops at our manufacturing facility in Racine, WI. Working off-site allows us to control important environmental elements that
affect the appearance and strength of our finished products. It also allows us to use special machinery, tooling and materials to create integral
features, edges and finishes.
Will Concrete Countertops stain?
No! At CustomCreteWerks we believe you shouldn't worry about spilling your wine and staining your
countertops. Our N-hansed™ surfaces are Stain-Proof and can be cleaned with standard household cleaners. (409, Fantastic, Simply Green,
Green Works, Soap & Water, etc.)
How can I clean your concrete surfaces?
Our N-hansed™ surfaces can be cleaned with any household cleaner without an abrasive.
(409, Fantastic, Simply Green, Green Works, Soap & Water, etc.)
How accurate are your colors from job to job?
Our concrete products are hand made using natural materials. These materials vary in shade and cause our finished products to vary from our
samples. We have spent years noting and adjusting our process to try to manipulate color hues and have found there will always be a slight shade
difference caused by the materials and process used throughout production.
Can you ship?
Yes we can. All products can be packaged and shipped using common carriers. All items are packaged using ventilated crates to allow proper air
movement around the package. We can provide packaging and freight quotes upon request.
Concrete offers many advantages over other surfaces allowing each counter to be a one of a kind creation. Concrete can be molded into complex
shapes that cannot be easily manufactured using other materials. Color options are endless and pieces do not need to be laminated together to
make thicker edges. This allows the designer and homeowner a larger degree of options to create inspiring designs.
How much do your concrete countertops cost?
Our concrete surfaces vary in price from $15 per sq. ft. (tiles) to over $120 per sq. ft. (complex countertops) The best way to get an accurate
estimate is to send us details about your project. We are able to give estimates from architectural drawings or a hand sketch will do for the simple
projects.
Why are your concrete countertops more expensive then granite?
Unfortunately there is more production process to manufacture concrete countertops then there is to manufacture granite countertops. Our
concrete products are made from raw materials. We hand make all the needed molds, batch the materials, hand cast, cure and then process each
piece by hand.
How do your concrete countertops compare to other stones, like granite?
Our concrete offers more color consistency then granite making it easier to pick colors from samples without having to visit a stone yard and spend
hours searching. Plus our N-hansed™ surfaces are virtually maintenance free and can be cleaned with standard household cleaners.
Why is concrete more eco-friendly then granite?
Our manufacturing process for concrete countertops creates less material waste then quarrying and fabrication of granite.
Why are CustomCreteWerks concrete countertops more expensive than other manufactures?
There is more to making concrete countertops then buying products off the shelf and casting them into a form. High quality concrete countertop
manufactures are harder to find and our processes aren’t something you can learn overnight. With our many years experience we have developed
an N-hansed™ surface that is Stain-Proof and needs routine cleaning to maintain. (Our N-hansed™ items are covered by a 5 year warranty
against manufacture defects, structural cracking and staining)
Do you warranty against staining?
Yes. Our N-hansed™ concrete surfaces are backed with a 5 year warranty against staining.
Do you warranty against cracking?
Yes. Our countertops are warranted against structural cracking due to manufacture defects.
How do I get an estimate?
To receive and estimate we need detailed information regarding your project. You can either send detailed architectural drawings or for simple
projects a hand sketch with measurements will do.
Information needed:
Overhead drawings with measurements
Backsplash location and height
Sink choice and location (under mount, drop-in, apron, concrete)
Color
Edge detail
Desired visual thickness
Do you template projects?
CustomCreteWerks templates local projects within 60 miles of our manufacturing facility. If you are outside of this area your contractor or a
qualified countertop installer can template and install our products.
Commercial Projects: We typically do not template commercial projects due to the lull created between templating and delivery. Most commercial
projects are manufactured to architectural drawings allowing us to complete the project by a specific deadline.
When is a template needed?
A. Items that come in contact with two or more walls: Most construction tolerances will exceed 1/8” producing abnormally wide gaps along the
finished edge where the countertops and walls meet. If templating is not performed we will make all items square and this may not allow for proper
visual fit. We can manufacture items long and to allow for them to be cut onsite but this does have its limitations.
B. Items that are not touching walls and need to align with work performed by others:
This is usually the case on commercial projects where items are built using architectural drawings. In this scenario we require a template to be
manufactured and sent to us, the job site and any other company whose work is touching ours. This is to ensure that all items will properly align
when installed in its final location.
How long do custom orders take?
There are many variables that manipulate delivery times on custom orders. Typically small kitchens and bathrooms take 4-6 weeks. Larger projects
can take 6-8 week. Our delivery times also can vary depending on current production volumes and project size. If you are concerned with delivery
times it is best to contact us with your construction schedule to confirm our current delivery schedule.
What is the thickness of your concrete countertops?
Depending on the application our typical countertops have a minimum thickness of 0.75”. All exposed edges will be manufactured to the visual
thickness specified. (Typically 1.5” or 2” for kitchens) We can also manufacture any desired thickness to fit your visual needs.
How thick are your backsplashes?
We have two standard thicknesses for backsplashes, 5/8” and 1”. If needed, we can manufacture backsplashes to a specific thickness to
accommodate your project.
How thick are your tiles?
Tile thicknesses vary from ½” to 1” depending on application and size. If needed, we can manufacture tiles to a specific thickness to accommodate
your project.
How long of a piece can you cast?
There are many factors that manipulate size restrictions. We typically like to keep items below 10’ due to maneuverability issues during production,
delivery and installation.
When do I need seams?
Seams will vary depending on the kitchen/project layout. If seams are needed we will advise to any placement possibilities so the best visual
appearance can be achieved. In most cases, seams get filled with a color matched grout or clear silicone.
Can I cut directly on the concrete?
Our concrete surfaces are more durable then most but we do not recommend cutting directly on them. We recommend using a cutting board to
prevent scratching the surface and dulling your knives.
Is your concrete heat resistant?
Yes. Our concrete is heat resistant up to 450 degrees and you can place hot item directly onto the surface. We do recommend in any situation
where you are placing direct heat onto a pot or pan to use heat pads or trivets. Metal items placed directly onto a burner or over an open flam can
exceed 450 degrees.
What is the weight of your concrete countertops?
Our countertops vary in thickness depending on the application. Typical our kitchen countertops weigh between 6 – 12 lbs per. sq. ft.. Standard
cabinets are sufficient to support this weight and can actually support well above the 12 lbs.
What colors are available with Concrete Countertops?
We have a variety of standard colors to choose and can produce any custom color to fit your project. ($150 charge per custom color sample)
Where are your concrete countertops made?
We pre-cast all countertops at our manufacturing facility in Racine, WI. Working off-site allows us to control important environmental elements that
affect the appearance and strength of our finished products. It also allows us to use special machinery, tooling and materials to create integral
features, edges and finishes.
Will Concrete Countertops stain?
No! At CustomCreteWerks we believe you shouldn't worry about spilling your wine and staining your
countertops. Our N-hansed™ surfaces are Stain-Proof and can be cleaned with standard household cleaners. (409, Fantastic, Simply Green,
Green Works, Soap & Water, etc.)
How can I clean your concrete surfaces?
Our N-hansed™ surfaces can be cleaned with any household cleaner without an abrasive.
(409, Fantastic, Simply Green, Green Works, Soap & Water, etc.)
How accurate are your colors from job to job?
Our concrete products are hand made using natural materials. These materials vary in shade and cause our finished products to vary from our
samples. We have spent years noting and adjusting our process to try to manipulate color hues and have found there will always be a slight shade
difference caused by the materials and process used throughout production.
Can you ship?
Yes we can. All products can be packaged and shipped using common carriers. All items are packaged using ventilated crates to allow proper air
movement around the package. We can provide packaging and freight quotes upon request.
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